Shipping info
Information about delivery methods, tracking, and terms for international shipping from Swedish Food Shop – Butik Hemlängtan.
All deliveries via UPS — We use UPS for all shipments to ensure fast, tracked, and secure transport worldwide.
Calculate Shipping Cost
The shipping cost is based on the total weight and the destination country. To see your exact cost:
- Add items to your cart.
- Proceed to Checkout.
- Enter your country and zip code — the price and estimated delivery time appear automatically.
Shipping Options
UPS Standard
Road transport, mainly within Europe. Typical delivery in 3–7 business days. For items that do not require refrigeration.
UPS Express / Saver
Air freight. Fast delivery, usually 1–3 business days. Required when purchasing refrigerated items (herring, caviar, cheese, etc.).
Ordering refrigerated items? Please read our Refrigerated Shipping page for packaging details, dispatch days, and requirements.
Customs & Import (Non-EU)
For deliveries outside the EU (e.g., USA, UK, Norway, Switzerland):
- The recipient is the importer and responsible for customs duties, local VAT, and admin fees.
- These fees are not included in the shipping price.
- It is your responsibility to check import restrictions for your country. Goods seized by customs will not be refunded.
Important: Some countries restrict the import of certain food products. Check your country's import rules before ordering.
Damaged Goods
If your package arrives damaged:
- Report the damage to the driver immediately.
- Take photos of both the outer packaging and contents.
- Keep all packaging materials.
- Contact us with your order number and photos.
Frequently Asked Questions
Quick answers to common shipping questions.
How long does delivery take?
UPS Standard: 3–7 business days (road, mainly Europe).
UPS Express / Saver: 1–3 business days (air, worldwide).
Exact estimates appear at checkout after you enter your address.
Do I need to be home to receive my package?
UPS will attempt delivery and may leave a notice if you are not home. You can manage delivery preferences (redirect to a UPS Access Point, reschedule, etc.) through UPS tracking once your shipment is on its way.
Can I change my delivery address after ordering?
Contact us as soon as possible. If the order has not yet been dispatched we can update the address. Once the package is with UPS, you may be able to redirect it via UPS My Choice.
Do you offer free shipping?
We occasionally run free-shipping promotions. The shipping cost is always displayed at checkout before you confirm your order, so there are never any surprises.
What happens if my package is lost?
All shipments are fully tracked via UPS. If tracking shows no movement for an extended period, contact us with your order number and we will open an investigation with UPS. Lost packages are eligible for a replacement or refund.
Which countries do you ship to?
We ship to over 200 countries and territories worldwide.
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo – Brazzaville, Congo – Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Helena, St. Kitts & Nevis, St. Lucia, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands